A personal point
of contact.

A saved journey draft has not been sent. In the native app, review your journey, enter your contact details, acknowledge the privacy notice and choose “Send to our travel team.”

A successful submission shows an enquiry reference and adds it to Saved → Enquiry receipts. This confirms receipt of your request, not a reservation, confirmed aircraft or final quote.

Keep the current form open. You can retry the unchanged request, contact us, or choose “Continue on our website” to complete a website enquiry. If you are unsure whether we received an earlier attempt, contact our team before sending a duplicate.

The app attempts to save your journey as a local draft after a failed send. If device storage is unavailable, the open form may be your only copy. Contact details are not included in saved drafts.

The website link carries your route, dates, guest count and aircraft preference. Re-enter your contact details and any notes on the website, then review and send there. Opening the link does not send a request.

Open the offer and choose “Enquire about this flight.” Its exact listing opens on our website, where you can review the date and submit your request. A date window describes one possible departure within those dates, not repeated flights.

Whole-aircraft prices, timing and availability require reconfirmation. A saved offer does not hold an aircraft.

Empty-leg opportunities can expire or be withdrawn. Explore other flights or ask our team about your route.

If the app says it could not refresh, reconnect and try again. A connection problem does not mean a flight was sold. Last-listed offers marked for reconfirmation may remain visible while updated availability is being checked.

Aircraft suggestions help you discuss your plans with our team. They use your route, passenger count and documented model information; they are not live availability or confirmed quotes.

Our team confirms the exact aircraft, cabin configuration, operational suitability, availability and final price. Photographs are representative.

Open the travel-team contact panel and choose “Clear saved data on this device.” This removes saved favorites, journey drafts, enquiry receipts and retry information. Individual journey drafts can also be deleted.

Clearing saved data does not remove enquiries already sent to Juliett Jets. An unsent form currently open may remain in memory until you close the app. On iPhone, secure storage can survive reinstalling, so use the in-app clearing option rather than relying on uninstalling.

For access, correction or deletion of information held by our team, email us. We may need to verify the request and retain records for ongoing requests, business records or applicable obligations. See our mobile privacy information.

Journey drafts last only for that preview session; favorites may remain in that browser’s local storage. The preview directs you to our website to complete an enquiry and does not send a native app enquiry.

Your route, dates, guest count and aircraft preference carry into the website link. Enter your contact details and any notes, review the request and send it on the website. No request is sent merely by opening the link.

No account is needed for this version. The app does not collect payment-card details or take payment. Please do not add passport scans, passwords or payment details to notes or support messages.